We've compiled a list of some Frequently Asked Questions below. If you can't find the question/answer you are looking click here, type your question and we'll get back to you with an answer.

Q: What is a "management company," what do they do, and how do I reach them?

Q: What is a homeowner's association?

Q: What are Deed Restrictions?

Q: What are the Bylaws?

Q: What is the Board of Directors?

Q: Are there any other rules?

Q: If I am having a problem with a neighbor for a violation of the Policies and Guidelines,

     what can I do?

Q: If I want to serve on a committee, how do I find out what committees are active and

     how I can  get involved?

Q: What is an assessment?

Q: How is the amount of my assessment determined?

Q: What happens if I don't pay my assessment?

Q: What is a "management company," what do they do, and how do I reach them?

A: A management company is contracted by the Board of Directors to provide such services as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company may be reached online through the Management Office page on this website or by phone from the numbers listed on the Important Numbers page on this site.

Q: What is a homeowner's association?

A: A homeowner's association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: Deed Restrictions, Bylaws, and Articles of Incorporation. The corporation is financially supported by all members of the homeowner's association. Membership is both automatic and mandatory.

Q: What are Deed Restrictions?

A: The Deed Restrictions are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The Deed Restrictions were recorded by the County Recorder of Deeds office in which the property is located and are included in the title to your property. Failure to abide by the Deed Restrictions can result in a fine to a homeowner by the Association or legal action.

Q: What are the Bylaws?

A: The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the corporate office of the Association, as well as other specific items that are necessary to run the Association as a business.

Q: What is the Board of Directors?

A: The Homeowner's Association again is a corporation and therefore a governing body is required to oversee its business.  The Board of Directors is elected by the homeowners, or as otherwise specified in the Bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents.

Q: Are there any other rules?

A: Most associations have developed Rules and Regulations as provided for in the Deed Restrictions and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation.

Q: If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?

A: If residents cannot resolve a situation between themselves, then turn to the Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may complete a violation report form and forward it to our association’s manager. If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.

Q: If I want to serve on a committee, how do I find out what committees are active and how I can get involved?

 A: If you are interested in volunteering, please fill out the online volunteer form found on the 24 hour online office page of this site.

Q: What is an assessment?

A: The assessment is the yearly (or in some cases monthly or quarterly) amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Generally, most assessments are due 30 days from the invoice date.

Q: How is the amount of my assessment determined?

A: The Board of Directors prepares a annual budget in accordance with the governing documents. This budget is set upon specific guidelines for utilities, landscaping, administration, etc. Reserve funds are monies set aside for future expenses due to the life expectancy of certain items: lighting, street resurfacing, pool equipment, etc. These amounts are then divided by the number of units built in a given development.

Q: What happens if I don't pay my assessment?

A: The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge as assessments are due 30 days from the invoice date.  In addition, the governing documents often allow the Association to charge late charges, interest and legal fees to proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.